We’ll be closed on Monday 2 November.

Terms & Conditions

Last updated: 1 May 2026

 

1. Who we are

Stay Cappy is operated by Capy Link Ltd, trading as Stay Cappy.

Our board game café is located at:

19 York Place
Scarborough
YO11 2NP
United Kingdom

You can contact us at:

Email: hello@staycappy.uk

By visiting our café, making a booking, or using our website, you agree to these Terms and Conditions.

 

2. Bookings

Bookings can be made through our online booking system, in person, or through other contact methods we make available.

A booking is only confirmed once you receive a booking confirmation.

Please make sure the information you provide when booking is accurate and up to date.

 

3. Arrival time

Please arrive on time for your booking.

We may hold your table for up to 15 minutes after your booking start time.

If you arrive more than 15 minutes late, your booking may be released, shortened, or adjusted depending on availability.

 

4. Booking duration

Your table time is based on the duration selected at the time of booking.

Extensions may be possible depending on availability, but they are not guaranteed.

Additional table fees may apply if you choose to extend your visit.

 

5. Table fees and payment

Table fees are charged per person, based on the duration selected.

The table fee is separate from any food or drink purchases.

Prices are displayed on our website, booking system, or in the café.

Payment may be required in advance or at the café, depending on the booking type.

We reserve the right to update our prices at any time. Price changes will not affect confirmed bookings unless we have made an obvious error.

 

6. Standard bookings

Standard bookings are bookings for up to 6 people.

Standard bookings may be cancelled or amended up to 12 hours before the booking time.

Bookings made less than 12 hours before the booking time may not be eligible for cancellation or amendment.

Late cancellations, missed bookings, or no-shows may result in charges or restrictions on future bookings.

 

7. Group bookings

For bookings of 7 or more people, please contact us before booking.

Group booking enquiries should be sent to:

booking@staycappy.uk

For group bookings, the full table fee is required at the time of booking.

The table fee is charged per person, based on the chosen duration, and is separate from any food or drink purchases.

Group bookings may also be able to pre-order food and pay in advance when booking.

 

8. Payment for group bookings

Group bookings may be paid by:

– card payment via our booking form, including Visa, Mastercard, Apple Pay or Google Pay; or
– bank transfer on request.

If paying by bank transfer, payment must be received within 24 hours to secure the booking.

If payment is not received in time, the booking may be released.

 

9. Group booking cancellations

Group bookings may be cancelled up to 24 hours before the booking time for a full refund of the table fee.

Cancellations made less than 24 hours before the booking time are non-refundable.

No-shows are non-refundable.

 

10. Walk-ins

We welcome walk-in guests, subject to availability.

During busy periods, priority may be given to guests with confirmed bookings.

 

11. Seating

We will do our best to seat guests appropriately based on group size, availability, accessibility needs, and operational requirements.

Specific tables or seating areas cannot be guaranteed unless agreed by us in advance.

We may need to adjust seating arrangements to make the best use of the space.

 

12. Board games and equipment

Guests are welcome to use our board game library during their visit.

Please handle all games, cards, pieces, furniture, and equipment with care.

If any game, item, or equipment is lost, damaged, or misused, we may charge you for repair or replacement.

Please return games and pieces as instructed by staff.

 

13. Food and drinks

Food and drinks are available for purchase at the café.

Outside food and drinks are not permitted unless agreed by us in advance.

If you have any allergies, dietary requirements, or accessibility needs, please inform our staff before ordering or before your visit where possible.

We take reasonable care when preparing food and drinks, but our kitchen handles a range of ingredients and allergens, so we cannot guarantee an allergen-free environment.

 

14. Behaviour in the café

We want Stay Cappy to be a calm, friendly and enjoyable space for everyone.

Guests must behave respectfully towards staff, other customers, and the café space.

We reserve the right to refuse service, cancel a booking, or ask guests to leave if behaviour is disruptive, unsafe, abusive, threatening, discriminatory, or otherwise inappropriate.

No refund will be provided where a guest is asked to leave due to inappropriate behaviour.

 

15. Children and young guests

Children and young guests must be supervised by a responsible adult at all times.

Parents, guardians, or accompanying adults are responsible for the behaviour and safety of children in their group.

 

16. Personal belongings

Guests are responsible for their own personal belongings.

Stay Cappy is not responsible for loss, theft, or damage to personal items, except where required by law.

 

17. Opening hours and changes to services

Our opening hours may vary from time to time, including on public holidays, during special events, or due to operational needs.

We may need to change, cancel, or adjust bookings, opening hours, seating arrangements, menu items, prices, or services.

Where possible, we will try to give notice of any significant changes, including through our website, social media, booking system, or by contacting affected customers directly.

 

18. Website use

The content on our website is provided for general information only.

We try to keep information accurate and up to date, but we do not guarantee that the website will always be available, accurate, complete, or error-free.

We may update, change, or remove website content at any time.

 

19. Privacy

We handle personal information in accordance with our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use, store, and protect personal information.

 

20. Liability

Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under the laws of England and Wales.

To the fullest extent permitted by law, Stay Cappy is not responsible for indirect, incidental, or consequential losses.

Guests are responsible for using the café, board games, furniture, and facilities safely and appropriately.

 

21. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

The latest version will be available on our website.

By continuing to use our website, make bookings, or visit the café after changes are made, you agree to the updated Terms and Conditions.

 

22. Governing law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales.